2024
ZONES EXECUTIVE PARTNER ADVISORY COUNCIL (ZEPAC)
Q2 Update
Welcome Message from Our Chief Operating Officer
Douglas E. Eckrote
SVP and COO
Vice President Introductions
Ashley Flaska
VP of Marketing
WELCOME
A warm welcome to Ashley Flaska, who joined as Vice President of Marketing in March and reports to Doug Eckrote. She will be leading our marketing strategy, channel development, and brand management initiatives. She is a seasoned marketing professional with a proven track record of success in various leadership roles.
Most recently, she served as the Vice President of Marketing at Exertis Almo, where she was responsible for overseeing partner marketing, developing marketing programs, and managing executive relationships with partners. Her strategic leadership contributed significantly to the company’s growth and profitability.
Before her role at Exertis Almo, Ashley held VP-level positions at Exertis Pro AV (formerly Stampede/JB&A), Compound Photonics, and NEC Display Solutions, where she spearheaded global marketing strategies and initiatives. Her achievements include turning around marketing profitability, developing go-to-market strategies, and leading the transformation of marketing organizations.
Eric Rivard
VP of Cloud, Software, and Strategic Services
WELCOME
Also, please welcome to the Zones Partner and Product Management (PPM) team, Eric Rivard. Eric joins us as the Vice President of Cloud, Software, and Strategic Services. With over 25 years of experience, he has a proven track record in designing and implementing technology solutions, leading IT strategies, and building high-performing teams. Eric played a pivotal role in providing technology and cybersecurity for Super Bowl XLIX, resulting in the most successful Super Bowl ever, according to the NFL.
His experience includes roles such as Chief Revenue Officer at Silver Star Communications, Director of Integrated Services at CDW, Head of Information Technology at Plum Healthcare Group, LLC, and various other leadership positions in technology and services organizations.
Eric will lead our efforts in advancing cloud solutions, software offerings, and strategic services, bringing his diverse expertise to drive Zones’ innovation and growth. Please feel free to contact Eric to collaborate on how Zones can help grow your business cloud and software offerings.
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Sales
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Zones Partner Summit
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Recognition
Sales
- Overall business is up 15% in 2024.
- YTD in 2024 our GAM & Enterprise business is showing a strong recovery, up 20% YoY.
- The Mid-market, Healthcare, and Public Sector business are all showing revenue growth YoY.
- Software & Cloud revenues are particularly strong, up 58%.
- We saw tremendous growth in Lifecycle Services, up 85% YoY – much of that growth was in the AT Products/Data Center space.
Zones Partner Summit
We are honored to announce that our 2024 Zones Partner Summit will be in person this year at the historic, luxury InterContinental Chicago Magnificent Mile in downtown Chicago, Illinois.
Invites will be sent in the upcoming months. We are excited to see you there!
SAVE THE DATE!
October 15-17, 2024
In addition, the exclusive Zones Executive Partner Advisory Council (ZEPAC) event will also be held on the afternoon of Tuesday, October 15, 2024. Invitations will be sent for this executive-level event in the upcoming months.
MINORITY BUSINESS ENTERPRISE (MBE) UPDATE
Customers
Join our collaborative ecosystem and thought leadership community for IT professionals. Know how Zones Innovation Center gives organizations a head start on the adoption of new services and technologies.
Services
Professional Services has grown over 20% YTD, as we continue with our Services-led approach.
Survey
Our customer surveys show us that 83% of respondents rate their interactions with Zones Sales and Services as above average.
IT Services
The MM segment is up across all of IT Services in double digits YTD.
Cloud
The Cloud SaaS BU in these segments is up triple digits, and IaaS is +62%.
Growth
Q3 Net Promoter Score has soared to an impressive 44, marking a 3-point increase from the beginning of the year.
Satisfaction
Zones Customer Satisfaction Score is a steller 88%.
Public Sector
Our vertical market sales teams are performing well, with Public Sector and Healthcare combining to grow 35%.
CASE STUDY: Security, Infrastructure, and Migrations
Learn how Zones helped MESA, a company dedicated to protecting people, property, and the planet through asset corrosion control. MESA faced challenges adapting to new technologies, high costs, and security concerns with existing on-premises systems. They worried about the expenses from its previous vendor’s services and contacted Zones for help.
Zones collaborated with MESA to develop the best solution and worked hand in hand to design a cloud migration solution that solves their company’s growing needs. Zones helped facilitate the on-premises to cloud transition, provided training, implemented a security roadmap, and helped to streamline their organization’s productivity. Watch the video and read the case study to learn more.
A SPECIAL THANKS TO OUR SPONSORING PARTNERS
"Navigating the Future Together" encapsulates the spirit of partnership, innovation, and resilience.
In 2024, we will continue to partner together, support one another, and embrace the exciting opportunities and challenges of the future as a unified force.
